Losing your luggage can be one of the most frustrating parts of travel. But if you’re flying with JetBlue Airways and land at Boston Logan International Airport, there’s no need to panic. The JetBlue Baggage Desk at Logan, located in Terminal C, is fully equipped to help travelers handle lost, delayed, or even damaged baggage with speed and care.
What to Do If Your Bag Doesn’t Arrive
If your luggage doesn’t show up at the carousel, the first thing you should do is head straight to the JetBlue Baggage Desk at Logan. It’s located near the baggage claim area in Terminal C. The sooner you report the issue, the faster they can begin tracking it.
The friendly staff will help you file a missing baggage report and give you a tracking number so you can check the status online or by phone. Most bags are recovered and returned to passengers within 24 hours.
Where to Find the Desk
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Location: Terminal C, near baggage claim
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Hours: 5:00 AM to 1:00 AM, 7 days a week
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Local Contact: (617) 716‑3545
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JetBlue Baggage Support (24/7): 1‑866‑538‑5438
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Online Tracking & Claims: jetblue.com/baggage
What You’ll Need
To help the JetBlue team assist you quickly, keep the following ready:
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Your boarding pass and baggage claim tag
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A clear description of your luggage (color, brand, size, and any tags)
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A delivery address in case the bag needs to be sent to you
Fast, Friendly, and Reliable Service
The JetBlue Baggage Desk at Logan is known for its helpful and professional service. Whether your bag is simply delayed or lost in transit, the staff will work with you to resolve the issue quickly. They can even arrange free delivery of your luggage once it’s located.
No one wants to deal with lost baggage, but knowing where to go can make all the difference. The JetBlue Baggage Desk at Logan provides fast and reliable assistance so you can get back to enjoying your trip. If you ever find yourself without your bags at Boston Logan, head straight to Terminal C—you’ll be in good hands.