How to Troubleshoot QuickBooks Error Code 15215?

  • QuickBooks Error 15215 belongs to the series of QuickBooks 15xxx errors codes. This error generally unravels when updating/installing QuickBooks and is generally associated with a corruption in the QuickBooks installation files pertaining. This error may also indicate that QuickBooks is unable to validate the digital signature certificate. The article shall delve into the various principle troubleshooting strategies that can help in the easy annihilation of QuickBooks error 15214.

    Causes that Embolden QuickBooks Error 15215

    • Some important files in QuickBooks may be corrupted.

    • The Internet Explorer browser settings may be incorrectly configured.

    • Conflicting software running in the background.

    • Outdated/incorrect digital signature certificate related to Intuit.

    Technical Strategies to effectively fix QuickBooks Error 15215

    Method 1: Run QuickBooks as administrator

    • Close QuickBooks Desktop if it's already running.

    • Right-click the QuickBooks Desktop icon on your desktop and hit on "Run as administrator."

    • Click "Yes" when prompted.

    Method 2: Change Internet settings

    • Close QuickBooks Desktop.

    • Open Internet Explorer.

    • Advance to Tools and then head to Internet settings.

    • Move on to the Advanced tab.

    • In the settings, enable "Use TLS 1.0" and disable "Use TLS 1.1". Also, disable the option to "Use TLS 1.2."

    • Click on Ok to save the changes.

    Method 3: Switch to Selective Startup

    • Press the Windows and R keys.

    • This shall open the Run window.

    • Type "MSConfig" and press Enter.

    • Choose "Selective Startup" and uncheck "Load Services."

    • Click OK and restart QuickBooks.

    • Retry the QuickBooks update process and check if the issue got resolved.

    • After completing the update, switch back to Normal Startup mode.

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