How to Resolve QuickBooks Error OLSU 1013?

  • Want to learn the procedure to eliminate the OLSU 1013 error in QuickBooks? If yes, then reading this post till the end will surely help. This error usually comes up on the screen stating “An unexpected error occurred. The branding and profile servers could not be accessed”. The user can only click on cancel to discontinue setup and then try retrying the process. The QuickBooks Error OLSU 1013 error indicates that the software is unable to communicate with the bank’s server. This error might occur due to various factors, which will be mentioned later in this post. Moreover, getting in touch with a team of professionals is recommended, if you are a complete newbie. Give us a call at +1-844-521-0490 and we will provide you with instant support services.

    What causes the error in QuickBooks?

    One can come across the below error in the following cases:

    • The software being outdated can be one of the major reasons

    • Or if the user is using a mode other than express or side by side mode

    • Also, in case the user has entered wrong login credentials

    • The user can also face this issue due to the internet connection

    • In case the connection between QuickBooks desktop and internet explorer is not being supported internet explorer configuration

    Effective Steps involved in fixing the error OLSU 1013

    The user can simply enable TLS 1.2 protocol, in order to fix the OLSU 1013 error. The steps involved in this process are as follows:

    • First of all, the user needs to open internet explorer 11 and ensure to have the latest version

    • And then, click on gear icon

    • After that, the user needs to move to the internet option and then click on advanced tab

    • Now, move to the security section and then unmark the USE TLS 1.0 and Mark USE TLS 1.2

    • The user will then have to click on apply and ok tab

    • Last step is to close the running programs and then reboot the system

     Read Also: Troubleshoot QuickBooks Server Busy Error Message

    We end this segment right here with the hope that the information shared in above might be of some help in fixing the OLSU 1013 error successfully. However, if there is any query or if the user requires our assistance, then connecting with our  QuickBooks enterprise support at   is recommended. We are a team of certified QuickBooks professionals who work round the clock in providing instant support services.