If the offline error persists, use these troubleshooting procedures to restore your Eufy camera's online status.
· Check your internet connection first, as poor or irregular Wi-Fi signals may cause disconnections.
· Make sure there are no obstructions blocking the signal and that the camera is within the router's range.
· To regain network connectivity, restart your modem and router.
· If the problem persists, hold down the sync button for around 10 seconds until a beep occurs, which should reset the Eufy camera.
· You can restart from scratch by doing this, which will reset Eufy camera to factory settings.
· Additionally, while using the app to access the camera, ensure that your Eufy Login credentials are correct.
· Occasionally, authentication issues can be resolved simply logging out and back in.
· Outdated firmware can create connectivity issues, therefore check the Eufy Security app for firmware updates.
· If your camera is battery-powered, make sure it is fully charged.
· To rule out power issues, inspect the camera's power supply, whether it is wired or battery-powered.
· If none of these solutions work, remove the camera from the app and reinstall it to reset the connection.
· Finally, check to see whether the Eufy Security servers are down, as this could create a momentary interruption in connection.
· If all else fails, contact our pros for more assistance.
· These tips will help you quickly resolve the Eufy camera offline issue and ensure that your security system runs smoothly.
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