March 22, 2025 3:56 AM PDT
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Traditional PBX (On-Premise PBX)
A traditional PBX System uses physical hardware installed on-site to manage internal and external phone calls. It connects to the Public Switched Telephone Network (PSTN) using analog or digital lines. This type of PBX is known for reliability but requires high maintenance and upfront investment.
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IP PBX (Internet Protocol PBX)
An IP PBX system uses VoIP (Voice over Internet Protocol) technology to route calls over the internet instead of traditional phone lines. It offers advanced features like video calling, remote access, and integration with business applications. IP PBX can be hosted on-site or in the cloud.
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Hosted PBX (Cloud PBX)
A Hosted PBX is a cloud-based system managed by a third-party provider. Businesses access PBX functionalities via the internet, eliminating the need for expensive hardware and maintenance. It is cost-effective, scalable, and ideal for remote or multi-location businesses.
